Customer Service

At Decolam, we recognize that the way to attract and retain satisfied customers is to fill orders accurately and deliver products on time. To underscore this service commitment, each member of the Decolam team makes a personal pledge to:

1. Focus on our customers;

...by understanding the customers needs

...by developing the products and services to meet those needs

... and by delivering complete customer satisfaction in every transaction. 

2. Be the best in all we do:

...by setting and meeting World Class performance standards

...by striving for continuous improvement in all products and processes

...and by maintaining an ethically and financially sound company.

3. Recognize that our associates are our greatest asset:

...by promoting fairness and equality in all our practices

...by acknowledging appreciation for improvements and innovations

...and by sharing the rewards of our success with each of our associates.

 

Decolam Inc. · 803-534-2632 · 800-332-6526 · fax 803-534-8283
Post Office Box 2121 / 625 Five Chop Road  Orangeburg Sc 29115

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